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How do I start a session with the ChargeHub app?

1. Head to a compatible charging station

Compatible stations are marked with an orange lightning bolt and labelled "Can be activated via ChargeHub."

compatible charging station

To view only compatible stations on the map, enable the “Can be activated via ChargeHub” filter in the app.

activate charging port

For a complete list of compatible networks, please refer to our compatible networks page.

2. Open the station's Details page

Once you arrive at a compatible station, tap the charger icon in the app, then select “Details.”

If the station can be activated through ChargeHub, you’ll see a “Start Charging” button on this page.

Start charging session

3. Select your plug

Choose the plug you plan to use from the list of available connectors, then tap “Select.”

select charging port

4. Review the charging rates

A summary card will appear showing the pricing for the plug you selected. Review the rates before your session starts.

ev charging rates

5. Start charging

Tap “Start” and wait for the app to switch to “Ready to plug” mode.

Plug the connector into your vehicle. After a brief delay, the app will display your charging status, including time and energy delivered.

plug to charging connector

6. End the charging session

For Level 2 station: Unplug the charger from your vehicle.

For the Level 3 station: Press the “Stop Charging” button on the station itself before unplugging the connector.