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Contact Us

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ChargeHub App Support

Get 24/7 phone support for our app—whenever you need help, we're here.

1-888-400-0164
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Chat with us

Live chat is available Monday to Friday, from 9-5 EST.

Chat with us

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Store support

Live phone agents available to support you Mon-Fri, 9am - 5pm EST.

1-888-400-0164

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Send us an Email

For any & every other type of inquiry, comment, suggestion, etc.

Send us a message
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How do I start a session with the ChargeHub app?

Make your way to a compatible station. Compatible stations will be marked by a gold lightning bolt and will be labeled "Can be activated via ChargeHub".

Resource Center:

Get help with app features and account management.

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FAQ:

Find answers to common questions.
Go to FAQ

Get in touch with the right team by selecting the option that fits your needs

 

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EV Drivers

Questions about our app, account features, or purchasing home charging equipment? We're here to help.

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Business & Industry

Interested in partnering with us or exploring business opportunities? Connect with our team.

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Press & Media

For media inquiries, interviews, or press materials, reach out to our communications team.

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FAQ - Contacting Us

How do I troubleshoot common issues with the ChargeHub app?

To troubleshoot ChargeHub app common issues:

- Update the app
- Check internet connection
- Restart the app
- Reboot your device
- Verify settings


For assistance, contact ChargeHub support via phone, email, or chat.

Where can I find a list of compatible charging stations?

The ChargeHub application provides an interactive map listing all public charging stations in North America. You can use the application's filters to display only those stations that are compatible with your vehicle, or those that can be activated via ChargeHub. The list of networks compatible with the application is also available on our website.

How do I report a malfunctioning charging station?

To report a malfunctioning charging station, you should contact the network operator or owner of the station. You can find the contact information on the details page of the charging station. Additionally, if you need further assistance, you can reach out to us via phone, email, or chat.

How do I report a bug or suggest a feature for the ChargeHub app?

To report a problem or submit a comment, contact the ChargeHub support team via the app or website. Several options are available:

- Email
- Phone
- Live chat (available in the ChargeHub app)

See our contact page for opening hours and further details.

How can I get in touch to learn more about ChargeHub’s EV business solutions?
To contact us, please fill in the contact form and tell us which solution(s) you are interested in.

 

 

Head Office

16647 Hymus Boulevard, Kirkland, QC, H9H 4R9

support@chargehub.com

1-888-400-0164

 

 

 

 

Head Office

16647 Hymus Boulevard, Kirkland, QC, H9H 4R9

support@chargehub.com

1-888-400-0164

Head Office

16647 Hymus Boulevard, Kirkland, QC, H9H 4R9

support@chargehub.com

1-888-400-0164

Download the ChargeHub app

Download the ChargeHub app to find charging stations across North America and pay for your charges easily!

 https://click.chargehub.com/9rTB/vkgezc3p   GetItOnGooglePlay_Badge_Web_color_English 
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