The Charging Station is Defective or Not Working

What to do if a charging station is broken

If you arrive at a charging station that appears to be defective or out of service, we recommend contacting the station’s network operator or owner. They are the best source of real-time support and can troubleshoot or resolve the issue.

Where to find contact information

You can find the operator’s contact details on the station’s information page in the ChargeHub app or on our website.

Help the community

If you confirm the station is still not working, please leave a comment on ChargeHub. Your feedback helps other EV drivers avoid the same issue and supports accurate station information.