For most Shell stations you must plug the connector in the car first and then starts the charge in the app. But some Shell stations are the opposite... Help others by sharing your experience in the "Comments" section. Please report steps taken for a successful start.
I used machine 1 ccs adapter. the screen said no payment available. but I tapped the connector in the app and it connected to my car. charged at about 139 kw a little slower than I think my car should have charged. but not bad.