Lakeland EV Charging - Huntsville Downtown Public Lot EV Charging Stations

I had a positive experience.

I had a positive experience.

Un usager vérifié ChargeHub ayant tenté une recharge à cet emplacement a donné une note de 2/5 à son expérience.

Difficile de faire démarrer la borne. J'ai essayé la 2e à partir de la droite, mais sans succès. Après 40 minutes d'essai, celle de droite a fonctionné, mais seulement en appelant Lakeside. Le paiement via Chargehub, le lecteur de carte de crédit ou la carte Flo ne fonctionnait pas et le code QR non plus. Il a fallu rentrer manuellement mon numéro de carte de crédit.

Responding to cmaugust625's comment "Two stations not working. No indication on screen, just the payment box saying it would charge shortly. For a long time, until I logged into the app. Another station was freed up, I plugged in, and the payment box displayed verticle lines. I knew from my experience with the first two that I just needed to tap the screen. It made all the right noises, and the car FINALLY started charging. NOT a good experience at all.": Hi there! Thank you for reaching out. We're pleased to share that the Huntsville charger has been fully operational and performing well since last week. After identifying an issue affecting the charger, our team responded quickly to investigate and complete the necessary repairs. We apologize that your visit coincided with this brief service interruption. We appreciate you taking the time to share your feedback. Providing a reliable charging experience is a top priority for us, and we remain committed to delivering a smooth and dependable experience for EV drivers across our network.

Two stations not working. No indication on screen, just the payment box saying it would charge shortly. For a long time, until I logged into the app. Another station was freed up, I plugged in, and the payment box displayed verticle lines. I knew from my experience with the first two that I just needed to tap the screen. It made all the right noises, and the car FINALLY started charging. NOT a good experience at all.

Responding to ChargeHub Support's comment "A verified ChargeHub user who attempted a charge at this location rated their experience 1/5.": Hello, Can you please help us understand your rating. We take our customer opinions very seriously and would like the chance to improves your experience going forward. Thank you.

A verified ChargeHub user who attempted a charge at this location rated their experience 1/5.

There are 4 fast chargers here and 2 level 2 chargers. They all work very well and this app or the Lakeland app make charging easy

Reliable but slow. Charged 35 KWh in 1:45 hrs