ChargeHub Awards: Excellence in EV Charging

In 2023, ChargeHub's data team undertook an in-depth analysis of its proprietary data to assess industry reliability and charging session success rates. With over 1 million annual users and data from more than 100,000 charging ports across North America, we had access to a rare resource: an accurate, ground-level view of the industry.

That analysis gave rise to the EV Charging Experience Barometer, a methodology that categorizes every charging session, from fully successful experiences to failed attempts. This analytical framework forms the foundation for selecting award recipients. To learn more about Q1 2025 performance, read our report here. 

The ChargeHub Awards celebrate two categories of excellence:

Top Networks highlights seven charging networks that demonstrated exceptional reliability and high driver satisfaction throughout the year, based on ChargeHub data.

The Charging Experience Excellence Award recognizes the network that stood out most in ratings and comments from real users. In 2024, BC Hydro received this honour. Learn more about how BC Hydro sets itself apart from other public charging networks.

The conversation around public charging often focuses on challenges: reliability, availability, and the overall user experience. Performance data circulates across the industry, but few mechanisms exist to formally recognize the networks that rise to the top.

The ChargeHub Awards fill that gap. Grounded in data from the EV Charging Experience Barometer, they provide a concrete benchmark for network operators, fleet managers, and OEMs of what a high-performing charging experience looks like across the North American market.

“Driver trust is earned one charger at a time, one session at a time. The networks that deliver on that deserve public recognition.”
— Simon Ouellette, CEO and Co-founder, ChargeHub

The ceremony will take place at the EV & Charging Expo in Toronto, a key moment bringing together charging networks, fleet managers, OEMs, and industry stakeholders.

See you on April 9, 2026!