For most Shell stations you must plug the connector in the car first and then starts the charge in the app. But some Shell stations are the opposite... Help others by sharing your experience in the "Comments" section. Please report steps taken for a successful start.
It was a struggle getting the charger to start via the app or the charging terminal. Customer service was a joke and left me on hold for 8 minutes while I played with the 2 charging terminals until 1 started and max is 70kw and I arrived at 17% battery life.
mceuen4
2 years ago
Max 96kw
Anonymous
3 years ago
Level 3 free with shell recharge app
michael.r.cordon
3 years ago
Charged successfully.
michael.r.cordon
3 years ago
Charged successfully.
Anonymous
3 years ago
Charged successfully.
Anonymous
3 years ago
Still free!
Anonymous
3 years ago
Free!
Anonymous
3 years ago
The station is not accessible.
Anonymous
3 years ago
One station showed it was offline, but the other one appeared active. When I got to the station and tried to charge, the 800 number could not get it to work remotely. So a different station