For most Shell stations you must plug the connector in the car first and then starts the charge in the app. But some Shell stations are the opposite... Help others by sharing your experience in the "Comments" section. Please report steps taken for a successful start.
Responding to Cat Lady's comment "this is not working, I downloaded the app, paid $20 and nothing ": Hello,
We thank you for your patience as we work to resolve the problems at this site. A current ticket is open for this issue, and the appropriate parties are actively working towards a resolution. Again thank you for your patience during this time.
Support@Shellrecharge
Cat Lady
2 years ago
this is not working, I downloaded the app, paid $20 and nothing