For most Shell stations you must plug the connector in the car first and then starts the charge in the app. But some Shell stations are the opposite... Help others by sharing your experience in the "Comments" section. Please report steps taken for a successful start.
Station ID 153016 is shown as Faulted in the app. A car was plugged in to it and the station’s display said: “Err 17.” Could not charge. Reported the issue to Shell Recharge customer support via email.
Shell Recharge Solutions
3 years ago
Responding to Anonymous's comment "I had a negative experience.": Hello,
We thank you for your patience as we work to resolve the problems with Station ID 153016 at the BGE-Glen Burnie Garage site. A current ticket is open for this issue, and the appropriate parties are actively working towards a resolution. Again thank you for your patience during this time.
Support
Anonymous
3 years ago
I had a negative experience.
patriciadoyle91
3 years ago
The level 3 charger works fine now. I needed to download the Shell app and add a balance to an account to draw from.
Shea
4 years ago
3/24. DC fast charge broken for combo charger. Level 2 charge working fine.
ChargeHub Support
5 years ago
User vhewitt has changed the information of this public charging location. The ChargeHub Team appreciates the contribution—thank you vhewitt!