For most Shell stations you must plug the connector in the car first and then starts the charge in the app. But some Shell stations are the opposite... Help others by sharing your experience in the "Comments" section. Please report steps taken for a successful start.
Station ID 52444A is offline and both ports display a message: “NETWORK DOWN Please Contact Customer Support.” Electric vehicles are parked in both charging spaces and not connected. Reported the issue to Shell Recharge customer support via email.