For most Shell stations you must plug the connector in the car first and then starts the charge in the app. But some Shell stations are the opposite... Help others by sharing your experience in the "Comments" section. Please report steps taken for a successful start.
The chargers aren't labeled well. 56 is on the left and 55 is on the right. The cables don't indicate which are which either. There are MANY parking signs but station was empty on a Thursday morning in August. Might be a different story when school is in session.