Shell Canada EV Charging Stations

Wow. This station was open yesterday Aug 22. We tried two ccs plugs at the right hand unit. Both would not initiate a charge. Tried two call center reps who eventually after twenty minutes determined that the charging plugs on this unit had been wired incorrectly....2 was 2, and 1 was 2! Also....beware shell has two apps and only the true recharge app works on these units. Plus Shell....what with having four plugs and only two parking spots?!! ??. Good fast charge once initiated remotely but 30 minutes wasted to get this unit operational.