For most Shell stations you must plug the connector in the car first and then starts the charge in the app. But some Shell stations are the opposite... Help others by sharing your experience in the "Comments" section. Please report steps taken for a successful start.
I’ve driven away, but the app thinks I’m charging my car??? There is no cancel button on the app, so I am not sure what to do?
john b
2 ans
Button on handle missing……..cannot remove cable from cradle
john b
2 ans
Button on handle is missing
alphanueve
3 ans
For four months ChargePoint/City of Vancouver can't fix one of the stations here with a broken locking tab.
alphanueve
3 ans
The charging station that is westernmost at Gwainborn Park has a broken CCS connector locking pin and this prevents the vehicle recognizing the plug and will unable to charge. Thank you.
Keifer
5 ans
I had a positive experience. Note: one of the plugs has a broken tab that holds in in place. So it falls out of its holder. But doesn't effect charging at all.