For most Shell stations you must plug the connector in the car first and then starts the charge in the app. But some Shell stations are the opposite... Help others by sharing your experience in the "Comments" section. Please report steps taken for a successful start.
Please reset or fix. Level 2 won’t connect and level is dead. Thanks
Anonyme
3 mois
Hasn’t been working for 2 weeks? Please reset or fix both units. The level won’t even connect and fast charge just dead. Thanks
daveard65
5 mois
plugged it in and it started charging. It was free!
Anonyme
12 mois
Network connectivity, customer service unable to activate
dannycrespo0716
2 ans
The station is defective.
dannycrespo0716
2 ans
I had a negative experience.
dannycrespo0716
2 ans
I had a negative experience.
greciarodrime18
2 ans
I had a negative experience.
tessclinkingbeard
2 ans
this charger is dog shit. disconnects you every 5-10 minutes.
Shell Recharge Solutions
3 ans
Responding to Anonymous's comment "I had a negative experience.": Hello,
I need further information in order to assist you. Can you please provide me with the station ID number or the charger type? Please email us at support@shellrecharge.com and place this in your subject line: " Re: [ticket number] ATTN [Your name]".
Thanks,
Support